Award-Winning Service: The INFINITI of Tacoma Difference
Since 1968 J.D. Power has defined the automotive industry - seeking to connect consumers to key sales metrics. Through rigorous analyses it's set the standards for manufacturers and dealerships alike; and it's defied the notion of adequate, instead demanding exceptional.
It is our great honor, therefore, to accept recognition as a J.D. Power Dealer.
For the second year in a row, INFINITI of Tacoma has been given the Dealer of Excellence for the Customer Sales Experience award. This celebrates our dedication to Washington consumers; and it serves as a reminder that our philosophy of fostering relationships (rather than mere profits) remains a viable one.
INFINITI of Tacoma is very proud to have been awarded the J.D. Power 'Dealer of Excellence' award for the second year in a row. We are only the third INFINITI dealer in the country to receive this prestigious award, and we are the only INFINITI dealer in the country to ever receive it twice. This award is not only measured by our wonderful customer service, but also by the way that we do business.
We are not a traditional car dealership. INFINITI of Tacoma does not employ sales-people. Instead you can shop with confidence, knowing that our product specialists are 100% non-commissioned employees. There is absolutely zero pressure to buy - ever - and we back this up with a five-day 100% money-back guarantee (no questions asked).
INFINITI of Tacoma also includes lifetime powertrain coverage on all new, certified pre-owned, and any pre-owned INFINITI vehicles less than five years old and with 40,000 miles or less. No other INFINITI dealer in Washington, Oregon, or Idaho provides such comprehensive support - at no cost to the customer.
We are not a traditional car dealership. INFINITI of Tacoma does not employ sales-people. Instead you can shop with confidence, knowing that our product specialists are 100% non-commissioned employees. There is absolutely zero pressure to buy - ever - and we back this up with a five-day 100% money-back guarantee (no questions asked).
INFINITI of Tacoma also includes lifetime powertrain coverage on all new, certified pre-owned, and any pre-owned INFINITI vehicles less than five years old and with 40,000 miles or less. No other INFINITI dealer in Washington, Oregon, or Idaho provides such comprehensive support - at no cost to the customer.
Steve Renard
General Manager
General Manager
INFINITI of Tacoma represents the best in customer support - and it’s our privilege to serve as Washington’s premier dealership. We look forward to the many years to come.
Thank you.
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