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Sales
Warning !
15
Warning ! Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also charged me for labor and material that is not needed for the car— confirmed by another service! and piece of cake my car looked really dirty when i picked it up just a big sign that they don't care about someone else's car
Sales
So bad service and manager don't know how to talk with
15
So bad service and manager don't know how to talk with customers. I came here for fix my same problem and they said go somewhere else . So rude
Sales
WORST CAR DEALER EVER!
15
WORST CAR DEALER EVER! SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach-e from them, silver! Don’t not go here! Money better spent elsewhere!
Sales
I live in Ontario and wanted to purchase a Ford transit.
55
I live in Ontario and wanted to purchase a Ford transit. There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any time I needed something I was able to text him and he responded as soon as he was able. It was a pleasure dealing with Jag and Key West Ford! Thank you all!
Sales
Jag met me as soon as I got out of the taxi they paid for
55
Jag met me as soon as I got out of the taxi they paid for and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later.
Sales
Got my truck few days ago, Jag was a great help in
55
Got my truck few days ago, Jag was a great help in showing us the truck and will continue trusting him for the future
Sales
These guys don’t communicate with each other.
15
These guys don’t communicate with each other. We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days ago”. We had taken a ferry into the city specifically to purchase this truck. How hard is it for the sales guys to put a sold sign on a vehicle? You would think they would have a bulletin board with inventory sales listed. Unacceptable!
Sales
We had an exceptional experience at Key West Ford.
55
We had an exceptional experience at Key West Ford. Their entire team was kind, helpful and responsive when dealing with us (and our kiddies). Ian Riddell, Sales manager helped us find a Sales Representative who was extremely knowledgeable in the vehicle we were pursuing. Jag Dhillon helped us navigate through all the questions we had, was patient and helpful. Our kids were entertained (with popcorn), we were give all the information needed. Michelle Kellough, was extremely helpful navigating through our warranty options, we were presently surprised with what she found for us. Thank you, this was a big purchase and a big day for us and we really appreciated all you did for us.
Sales
I got my used BMW with sale price through Allen.
55
I got my used BMW with sale price through Allen. He offered the most convenient way for me to get my car. He was very professional and helpful!
Most Common Nissan Vehicle Questions In Seattle, Tacoma, And Bellevue Washington
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buy a nissan in kirklandSup, Robert!



Quick question: I’m a little concerned about the temperature gauge in my 2012 Nissan Titan. On a trip yesterday, it read a little high as I was returning home at the end of the day. I haven’t had the need to take the truck out today but figured I’d get your thoughts ahead of potentially having it looked at.

Thanks, Bill

Bill,

Thanks for checking in—and it’s fantastic that you already plan on having your 2013 Nissan Titan checked out! As you know, high-temperature readings are nothing to sneeze at, as the underlying issue may be, quite frankly, catastrophic if not attended to. Here are a few of the most likely issues:

  1. Your thermostat may simply be malfunctioning/failing! In this case, you’re off the hook. The truck itself is fine and operating normally—you’re just getting a false temperature reading. This can be fixed up in a jiffy with a coolant temperature switch replacement.
  2. Your water pump or water pump gasket may be on its way out. This, of course, would necessitate a more significant repair.
  3. Your pickup may be leaking coolant. Keep in mind that even a slight leak can have a profound effect, so check your coolant level and/or look under your pickup to determine if there’s a leak.
  4. Your Titan’s engine may be overheating.
We recommend taking your truck in immediately just in case, Bill. Call us with any further questions!
new 2018 nissan versa for sale in bellevue washingtonHi Robert,

My 2018 Nissan Versa has been shaking a lot on the highway recently, and I don’t know why. My friend said that it’s because the wheels are out of balance: what do you think?

Thanks,
Jenna

Hi, Jenna!

From how you’ve described the issue, it sounds like your tires on your 2018 Nissan Versa could be out of balance. This is something you should take care of sooner rather than later.

If your Versa starts to shake when traveling at around 60-70 mph this is often a sign that one or more of your tires are out of balance. Although, other things could provoke this issue with your car.

As tires get older, they tend to change their shape which puts them out of balance. This can be caused by various factors including wear and tear on your front-end parts, and your driving style.

To fix this problem, weights are placed on both the inside and outside rim planes. This process is what balances your tire.

My advice is to visit our Service Department and let the Technicians inspect your vehicle.

Thanks for your question, Jenna! Please don’t hesitate to contact Kirkland Nissan, Washington again if you need anything else!

buy a Nissan Titan in KirklandRobert,

So, I know my 2011 Nissan Titan is getting a little long in the tooth and figured I’d ask ahead of time. If the check engine light comes on, what’s the most likely issue? Trying to plan/budget for repairs in advance, if possible.

Thanks, Sterling

Sterling,

Great question! Sadly, it’s difficult to pin down one “most likely” issue related to your check engine light. Keep in mind that, surprisingly, your 2011 Nissan Titan’s warning light may come on simply because of a loose gas cap, so be sure to check that first before freaking out—it’s far from uncommon. If it’s not your gas cap, though, there’s a deeper issue afoot. Here are some likely possibilities:

  1. Malfunctioning Mass Airflow Sensor (MAF). This occurs when the unit that monitors engine airflow is damaged due to malfunctioning O2 sensors, spark plugs, the catalytic converter, etc. The result may be a drop in fuel efficiency.
  2. Malfunctioning Oxygen (O2) sensor. Specifically, if this sensor becomes damaged, not only will engine efficiency drop but the spark plugs and or catalytic converter are likely to become an issue.
  3. Faulty spark plugs/wires. If either the spark plug wires or the plugs themselves become worn, the catalytic converter may become clogged and overall engine performance will take a hit.

Note, Sterling, that a mechanic can use your car’s diagnostic port to determine the exact issue. Ring us today with any further questions!
new 2018 nissan titan xd for sale in bellevue washingtonDear Robert,

I’ve noticed that there's a squeaking noise coming from my 2018 Nissan Titan XD when it’s warming up. I can sometimes hear it while I'm driving: do you know what’s causing it?

Thanks,
Darren

Hi, Darren!

It sounds like there might be a problem with one of the engine belts in your 2018 Nissan Titan XD.

If you hear a high-pitched squeal when warming up and while driving it’s often due to a problem with the vehicle’s serpentine belt. This component is more than likely worn out or loose on your 2018 Nissan Titan XD. 

If this is the issue with your truck, it will only get worse over time. When the belt starts to break, you will hear a flapping sound as it strikes other components under the hood.

Unless you take care of the issue, the serpentine belt will eventually fail completely. When it does, you’ll lose your vehicle’s power steering, alternator, and air conditioner. Of course, this is one of the last things you want to happen while you're driving. 

My advice is to call down to our Service Department and let the Technicians inspect your vehicle.

Thanks for your question, Darren! Please don’t hesitate to contact Kirkland Nissan, Washington again if you ever need anything else.

new 2018 nissan kicks for sale in bellevue washingtonDear Robert,

It feels like the brakes are dragging on my 2018 Nissan Kicks. There is constant resistance, even after I release the pedal. My friend thinks there might be a problem with the hoses: could he be right?

Thanks,
James

 
Hi, James!

A lot of issues may cause your 2018 Nissan Kicks’ brakes to drag but your friend could be correct. Having a problem with one or multiple hoses could be to blame.

If a hose or line is pinched or kinked, pressure can become trapped in it after the brake pedal has been released.

When you apply the brakes, the pressure is high enough so that it can bypass the kink in the line. But, as you let off the pedal, the master cylinder can’t supply enough force to push the fluid back.

Over time, this will wear out your brake pads and rotors. It will also cause your Kicks’ gas mileage to fall. My advice is to bring your vehicle down to our Service Department at your earliest convenience and let our Technicians inspect it.

Thanks for your question, James! Please don’t hesitate to contact Kirkland Nissan, Washington again if you ever need anything else.

new 2019 nissan rogue for sale in bellevue washingtonDear Robert,

My father noticed one of my 2019 Nissan Rogue's tires is bald and said that it's dangerous to use. Why is it so bad to drive with the rubber in this condition?

Thanks,
Sarah

If one or more of the tires on your 2019 Nissan Rogue’s becomes bald, you should consider it dangerous to drive. This is especially true when it’s raining.

Bald tires have less grip meaning they’re more prone to under steer. So if you take a corner too quickly, you could run wide.

Since the rubber has already worn away so much, tires in this condition are far more susceptible to blowouts. This is especially true on long highway trips.

The thread on your rubber kicks out water as it passes over it. For this reason, bald tires are extremely susceptible to hydroplaning. When this happens, you completely lose control of your vehicle: of course, this is dangerous.

You should change your Rogue’s tire as soon as possible and avoid driving in the rain at all costs.

Thanks for your question, Sarah! Please don’t hesitate to contact Kirkland Nissan, Washington if you ever need anything else.

new 2019 nissan sentra for sale in bellevue washingtonDear Robert,

I was out in my 2019 Nissan Sentra during heavy rain yesterday and nearly lost control. Do you have any advice on how to drive under these weather conditions?

Thanks,
Amy

 
Hi, Amy!

I’m sorry to hear about your mishap yesterday. There are a number of driving techniques you can use to keep you and your 2019 Nissan Sentra safe.

The number one thing to do when it’s raining is slow down. On top of this, everything from accelerating to applying the brakes and turning should be done gently and progressively.

Avoid any standing water which has built up on the road, as this could cause you to hydroplane. You should also try to drive in the tracks made by the car ahead of you, as this part of the road will have more grip.

If it's raining, you need to leave a lot more distance between you and the car in front of you. A good tip is to use “only a fool breaks the two-second rule”: say this once when the road is dry and twice in poor weather conditions.

Thanks for your question, Amy! Please don’t hesitate to contact Kirkland Nissan, Washington again if you ever need anything else.

2016 Nissan Frontier for sale kirkland bellevue washingtonHi, Robert

I’ve had my 2016 Nissan Frontier for a couple of years now. I know it’s sometimes good to get your car’s engine checked outside of service intervals, but I’m not sure when.

Thanks,
Rachael

Hi, Rachael!

This is a fantastic question which isn’t asked often enough. Newer, fuel injected vehicles, like your 2016 Nissan Frontier, don’t need to be checked nearly as much as pre-injection cars. But, if your car is displaying any of the problems below, it’s time to head to a mechanic.

If your Frontier is stalling a lot, this could indicate that there’s a problem with the spark plugs or that an electric sensor needs to be adjusted. When your car gets harder to start there can be an issue with the battery, fuel pump, or ignition system. Another thing, which is often overlooked, is an engine which is running rough when idling or under acceleration. This may be caused by a number of things, so it’s best to get a professional to have a look.

If you’re worried about anything I have mentioned above, call into our Technicians at Nissan Kirkland’s Service Department located in Seattle, Washington.

Thanks for your question, Rachael! Do contact us again if you need anything else.
2017 nissan juke for sale kirkland bellevue washingtonHi, Robert

I was riding with a friend recently and his brakes failed. Thankfully, we were okay, but it was a scary experience. Can you tell me what would cause this to happen on my 2017 Nissan Juke?

Thanks,
Jack

Hi, Jack!

I’m sorry to hear about your experience but happy both you and your friend are okay. A number of things could cause the brakes on your Juke to fail.

Often there will be a gradual decrease in performance. But, if your pedal just drops and you feel no pressure, this would indicate that there’s a lack of fluid in the system. This could result in you having no braking force at all. For obvious reasons, this is very dangerous and you should call for assistance immediately.

If you tend to ride your brake pedal when driving or use it in a very sharp manner, it could cause the discs to overheat. This would result in a lack of stopping power which would get worse over time. Finally, since your car stops by means of friction, any lubricant that comes between your pads and rotors would reduce your ability to slow down. If you notice this, check around your tires for an oil leak or excessive grease.

Stay safe out there, Jack! Don’t hesitate to contact Nissan Kirkland again or call into our dealership in Seattle, Washington.


2018 nissan versa for sale kirkland bellevue washingtonHi Robert,

During a transmission-related debate, my friend pointed out that my automatic 2018 Nissan Versa would require more maintenance than his manual. Is this true and something I should be worried about?

Thanks,
Ben

Hi, Ben!

So, unfortunately, your friend is right. But it’s definitely not something which should put you off owning one. To get straight to the point, on average, automatics should be inspected every two to three years. You can add about another 12 months to those figures for manuals.

Oil is central to the operations of your Nissan Versa’s transmission, which means you really need to keep on top of changes. Apart from just lubricating, it powers the internal hydraulics and keeps everything cool. Over time, the fluid will become dirty and could result in shifting delays and eventually clog the whole system up.

When you’ll need to change your transmission fluid, in reality, depends on multiple factors – especially how much you drive. But, generally speaking, you may need to do it when you bring your car in for its 30,000-mile service.

Thanks for the question, Ben. Should any other debates arise, don’t hesitate to contact us at Kirkland Nissan in Seattle, Washington.
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