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Warranty answers

Know what your warranty really covers

What the factory warranty covers, what can void it, and whether an extended warranty is worth the money. Straight answers for Canadian drivers from Zack and Andrea Spencer of MotorMouth.

Warranty is the ownership topic MotorMouth viewers ask about most. Most of the questions come down to one thing: will the warranty actually pay when something goes wrong? This section answers that, from the fine print of the factory warranty to the extended warranty offered when you buy.

Answers from Zack and Andrea

The warranty questions Canadians ask most.

Every answer is written with Zack and Andrea, for Canadian drivers. Join below to get each one by email as it is published.

01

What does the factory warranty cover, and for how long?

Comprehensive, powertrain, corrosion and roadside coverage, and how the terms differ between brands.

Zack and Andrea's answer

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02

What can void my warranty?

Modifications, missed maintenance, damage and the other reasons a claim can be refused.

Zack and Andrea's answer

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03

Is an extended warranty worth buying?

When it can pay off, when it rarely does, and how to judge the price you are quoted.

Zack and Andrea's answer

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04

What should I read before I sign an extended warranty?

Deductibles, exclusions, who backs the plan, cancellation and refunds.

Zack and Andrea's answer

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05

Who pays if an EV or hybrid battery fails?

Battery warranties, capacity coverage and what replacement involves.

Zack and Andrea's answer

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06

Do I have to service at the dealer to keep my warranty?

What the warranty requires, and the records to keep wherever you service.

Zack and Andrea's answer

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07

Does the warranty transfer when I sell the car?

Transferring factory and extended coverage, and why it matters for resale.

Zack and Andrea's answer

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08

Are prepaid maintenance plans worth it?

What they include, what happens if you sell or the car is written off, and how to compare.

Zack and Andrea's answer

Coming soon. Get it by email

09

How do I make a claim, and what if it is refused?

The steps to take, the paperwork to keep, and where to turn next.

Zack and Andrea's answer

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