Yes. You can cancel a full or partial order. However, there are a few things you should know before you make a purchase.

If the item(s) has not shipped yet, it can still be cancelled. If it has already left the facility, then this request cannot be processed. Also, if the part was a special order from the manufacturer, a 15 percent return fee may be charged to you.

Do you have more questions about Ford Parts BC policies? Get in touch now!

Yes. You can return an unused item that you have recently purchased.

First, you need a copy of the invoice. The component must be in the original packaging with no damage or missing pieces. The company will not accept returns for used, installed, or tried-out products. Furthermore, electrical mechanisms are also not returnable.

Please note that there is a 15 percent restocking fee, and the request must be submitted within 30 days of the original purchase.

Contact Ford Parts BC today to begin your return.

If you have recently made a purchase from Ford Parts BC, then you can expect in-stock items to ship out within 24 hours.

However, orders made during the weekend will be processed the next business day; and, if a specific component is not in stock, it will need to be ordered from the manufacturer. This typically takes between 2 to 6 business days to arrive at the Ford Parts BC facility - but, once the item is received, it will be immediately sent to you. Ground shipments generally take 2 to 7 days.

Contact Ford Parts BC today to learn more.

Worn brake pads can prove dangerous in BC - compromising speed regulation, limiting traction, and interfering with driver control. Understanding when to replace them, therefore, is essential. 

Look for the following signs as indicators to replace the pads:

1. Grinding, squealing, and any other ear-piercing sound.
2. Shaking in the steering wheel or pedal, which may be from rotor damage due to metal-on-metal friction.
3. The brake light warning is illuminated on the dashboard, which may be something as simple as low coolant.

Need to replace the brake pads? Contact Ford Parts BC today to access OEM options.

Radiator failure can be caused by low coolant, leaking hoses, a malfunctioning thermostat, a faulty pressure cap, or even an issue with the fan.

Some of the signs that may indicate a problem with your vehicle’s radiator can include the following:

1. A significant rise or drop of the temperature gauge located on the instrument cluster.
2. Smoke coming from under the hood.
3. A pool of green liquid on the ground.
4. Visual evidence of rust.

Need to replace the radiator or a specific component? Contact Ford Parts BC today!